Report suspicious activity
Customer service
Help protect your account and orders.
Report suspicious messages, unauthorized activity, fake promotions or payment requests that appear to misuse the Furloura name.
Clear steps, faster support.Keep your order number, product details and photos ready when contacting customer service.
Fake payment requestsFurloura will not ask you to send payment to unrelated personal accounts outside checkout.
Account activityReport unknown orders, changed details or login activity you do not recognize.
ImpersonationReport websites, emails or social accounts pretending to represent Furloura.
What to send us
- Screenshots of the suspicious message or page.
- The sender email, phone number, profile or website URL.
- Your order number if the issue relates to a purchase.
- A short description of what happened and when it occurred.
Keep payment inside official checkout.If something feels unusual, pause and contact customer service before sharing account or payment information.